Shipping & Delivery

 ORDER PROCESSING TIMES: 

Please allow 1-2 business days for us to process your order. 

Orders are packed and sent Monday to Friday.

 

SHIPPING FEES & TIMES:

​

New Zealand

We have a flat shipping rate on all urban orders of $9.99 

A flat rate of $15.99 for rural orders

*Please note, if you do not select rural and it is a rural address your order will be refunded and not sent
 

* Please allow an additional 2-3 business days for rural addresses

​

We also offer free Click & Collect for orders if you are in the North Canterbury area.
Please select this option at the check out 

​

Australia 

We have a flat rate of $28 to Australia. Please note this is a non tracked option. Standard shipping – 8-12 working days through NZ Post.

We also have a flat rate tracked option to Australia of $40.

Timeframes on these orders are 8-12 working days through NZ Post.

Tracking will be emailed at time of your order being dispatched. 

Please be aware that the purchaser is liable for any additional taxes/import duty that may incur during transit and/or on delivery. 

​

TRACKING NUMBER:

You will receive an email with your tracking number once your order has been dispatched.

If you did not received anything, please check your spam folder.

Alternatively please email us on hello@luxebaby.co.nz.

​

​