Shipping & Delivery

 ORDER PROCESSING TIMES: 

Please allow 1-2 business days for us to process your order. 

Orders are packed and sent Monday to Friday.

 

SHIPPING FEES & TIMES:

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New Zealand
We have a flat shipping rate on all urban orders of $9.99 

A flat rate for rural orders of $14.99

*Please note, if you do not select rural and it is a rural address your order will be refunded and not sent*

*Please allow an additional 2-3 business days for rural addresses

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We also offer free Click & Collect for orders if you are in the North Canterbury area.
Please select this option at the check out 

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Australia 
We ship Internationally with NZ Post. 

We have a flat shipping rate on all orders of $25.00 (Tracked)
Australia Standard shipping (4 - 14 business days)

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Rest of the world

Please contact us at hello@luxebaby.co.nz for a shipping quote.

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TRACKING NUMBER:

You will receive an email with your tracking number once your order has been dispatched.

If you did not received anything, please check your spam folder.

Alternatively please email us on hello@luxebaby.co.nz.

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Luxe Baby is not liable for any international customs/duty/import taxes and fees. Please note if your item is sent back to us for reasons out of our control then shipping is non refundable. 

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